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Terms & Conditions

Terms & Conditions
 
 
Delivery
 
Standard Delivery

Your items will be delivered within 15-30 working days after you place your order(s). This delivery period excludes weekends. If your purchase is delivered to you after 30 working days, the delivery charge will be waived.

TNT Express

Your items will be delivered within 4-5 working days after you place your order (excluding weekends). This is a tracked service. DHL Express costs will be dependent on the weight of your order and will be shown when you add items to your basket.


 

Terms of Use

Please read the following terms and conditions very carefully and make sure you understand them before using our Service as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

Please read the following Terms & Conditions of Use for this web site. Your use of the Site is subject to these Terms & Conditions along with any specific terms and conditions set forth on the individual pages within this Site and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights. Do not use our services if you cannot comply to our Terms and Conditions.
 
In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and services offered in our Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Alix Retail Private Limited, its franchisor, affiliates and partners.

Information about us:

1.       www.chairmanstore.com website ("Website") is an Internet based content and e-commerce portal operated by Chairman Store, a company incorporated under the  laws of Singapore.

2.       Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Chairmanstore.com reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

 

 

User Account, Password, and Security:

You will receive a password and account designation upon completion of the Website's registration process. You are responsible for maintaining the confidentiality of your password and account, and fully responsible for all activities that occur under your account. You agree to (a) immediately notify chairmanstore.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session.
Chairmanstore.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

 

Services Offered:

Chairmanstore.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as commercial furnishing and furniture in addition to small commercial home appliances from premium brands (collectively, "Products"). Upon placing an order,chairmanstore.com shall ship the product to you and be entitled to payment for the Services provided to the User.
 
 
How The Contract Is Formed Between You and Us:
 
Your order constitutes and offer to us to buy Goods and Services linked to our Goods ("Order"). All Orders are subject to acceptance by chairmanstore.com, which reserves the prerogative to accept or reject at our absolute discretion. We will confirm our acceptance of Order. The contract will only be formed with us when we send an Order Confirmation. We reserve the right to revise and amend these terms and conditions due to changes in market conditions affecting our business. You will be subject to the terms and conditions as stipulated during the order confirmation.
 
Cancellation of Order
 
Condition of Goods Upon Receipt
 
Chairmanstore.com will take reasonable precautions and measures to ensure that the products are packed and delivered in good condition. We will however not be responsible for any damage or defect arising from fair wear and tear, wilful damage, accident or negligence by you or any third party or non-compliance to manufacturer's instructions for use.
 
 
 
 
 

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of chairmanstore.com. The user further consents that he/she is agreeable and accepts the terms and contents of our Privacy Policy.

 

Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Chairman Store's name is stated as the source and prior written permission of chairmanstore.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
 

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

1.       Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

2.       Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

3.       Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

4.       Upload or distribute files that contain computer viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

5.       Conduct or forward surveys, contests, pyramid schemes or chain letters;

6.       Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

7.      Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

8.      Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

9.      Violate any applicable laws or regulations for the time being in force in or outside India; and

10.     Violate any term or condition of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

 

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the stated owner of the content which you submit or use and that the content does not infringe upon the property rights, intellectual property rights or other rights whatsoever.
You further warrant that it is to your knowledge that no action, suit, proceeding, or investigation has been instituted or implicated relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by chairmanstore.com.

 

Exactness Not Guaranteed:

Chairmanstore.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from chairmanstore.com will call you or send an approval request via the email address submitted when placing your orders. If you do not agree with the recommended change, you retain the right to reject the product by replying within 10 days of it being sent to you. Chairmanstore.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

 

Intellectual Property Rights:

1.       Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, chairmanstore.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to chairmanstore.com without obtaining authorization
from chairmanstore.com.


2.       Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

 

Links To Third Party Sites:

The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of chairmanstore.com or the Website and chairmanstore.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. chairmanstore.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. chairmanstore.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by chairmanstore.com  or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties/Limitation Of Liability:

chairmanstore.com has endeavoured to ensure that all the information on the Website is correct, but chairmanstore.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall chairmanstore.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall chairmanstore.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, chairmanstore.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond chairmanstore.com”s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own absolute discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

 

Indemnification:

You agree to indemnify, defend and hold chairmanstore.com harmless from and against any losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by chairmanstore.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

 

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. The prices, products and Services may change at any time at the absolute discretion of chairmanstore.com.

 

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon chairmanstore.com’s shipment to the shipping carrier.
 

Termination:

1.       Chairmanstore.com may reserve the right to suspend or terminate your use of the Website or any Service if it believes, in its own discretion that you have breached any of the Terms.

2.       If you or chairmanstore.com terminates your use of the Website or any service, chairmanstore.com reserves the right to delete any content or materials relating to your use of the Service and chairmanstore.com will not be liable to you or any third party for doing so at our own prerogative.

3.       You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever. In addition, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
 

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of Singapore without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Singapore.

Headings:

The headings and subheadings herein are included for the convenience and identification purposes only, not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
 

Interpretation Of Number And Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. In every instance whenever required, any pronoun shall include both the masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". in the instance that the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.
 

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

 

Report Abuse:

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. chairmanstore.com’s does not review the contents in any way before they appear on the Website. chairmanstore.com’s does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to enquiry@chairmanstore.com.

 

 

What we do about mispricings

Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures.
If an item's correct price is lower than our stated price, we charge the lower amount and send you the item.

If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.
 

Terms For Promotions/Contests/Offers/Campaigns

 

General Terms for Offers and Promotions

 

1.       Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.

2.       Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.

3.       Discount coupons - Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a cheque).

4.       Promotional discount coupons - We may from periodically offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made though this Website.

5.       Chairmanstore.com shall introduce various offers, promotional schemes or game contest at different times and at any time on our own prerogative. The terms and conditions for such Contest shall be separately available on the Site.

6.       Chairmanstore.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market at any time. Chairmanstore.com, at its own discretion, retains the right to withdraw a particular scheme from the website or market.
 
7.       In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at enquiry@chairmanstore.com  or call @ +6531125688 (10 a.m. - 7 p.m.).
 
8.       While participating in any chairmanstore.com contest you hereby agree to release and not hold chairmanstore.com  (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) liable to any claim or demand, attorneys' fees, or arising out of or related to your participation in the said Contest.
 

Disclaimer:

We hereby state that the chairmanstore.com operates on the principle of "first come, first served". It is therefore to the customer's benefit to login frequently to have access to new products and their preferred style. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out.
The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.